E-commerce

Purchasing items over the internet can be quite a task sometimes, especially when the seller is overseas. About two months ago I was searching for a certain pair of pants to go with an outfit that I had been planning for Electric Forest 2019. There are no local stores that sell clothes that fit the aesthetic that I was going for so I had to resort to purchasing clothing online. Being a new time customer and user to oversea seller’s I was unaware and not warned about certain details such as shipping before the order was placed. Being that the festival was 3 weeks away and I needed an outfit, I purchased the pants. It was then that a string of problems began. The order was firstly cancelled without any warning. Once placed again, I was then notified that I would not be getting the pants in time for the festival due to processing and shipping time. When I let the seller know about this, thankfully they were understanding and were able to process a return and refund.